At Billy Hyde Music, we want you to get what you want, at the best possible price. Guaranteed. We try and make sure we always have the best prices in Australia, but we stock a lot of items, and sometimes we don’t notice someone else has a better price and that’s where you come in.

Here’s how our Billy Hyde Music Price Guarantee works:

If another retailer has the exact same item, brand new in the box, and it’s in stock here in Australia, just send us the info and if it checks out, we’ll match it. Simple as that. Boom!

Just so there’s no confusion, we can’t match prices from outside of Australia, floor stock or demo stock, or if the place doesn’t have current stock. Everything else, you’re in businesses. Simply select Price Match Request on the product you are interested in, complete the info for us to check it out, and we’ll get back to you ASAP.

Some conditions and exclusions apply: 

• The item we are price matching must be in stock at the competitor.
• Freight is taken into account when determining the overall price of the competitors product.
• Australian suppliers only
• Offers not available to the general public - including trade, special event, club or membership offers.
• Products shipped from or sold by third-party sellers on marketplace, auction or classifieds websites.
• Pricing errors.
• Products with pricing set significantly lower than the recommended retail price or market value.

If you have any questions? [email protected]